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pq345 is clear about what data we collect from you, how we use it and the choices you hold over it. Access to our platform and any related data services depends on your local law and eligible regions.
When you open an account on pq345, we collect certain information to operate your account and process transactions. This includes your registration details — name, contact information and preferred payment method — as well as records of activity carried out through your account. Where you use bKash, Nagad or Rocket as your wallet for deposits or withdrawals, the transaction reference data associated with those rails is stored as part of your account record. We do not share that data with third parties for marketing purposes. We use the information we hold to verify your account, process wallet transfers, respond to support queries and maintain accurate records of your account history. Data we hold is kept for as long as your account remains active and for a further period required by applicable record-keeping obligations, which vary by jurisdiction. If your account is closed, we retain only what we are obliged to keep under those obligations. Our policy applies to data processed through pq345. Your use of this platform and any associated data processing is subject to the law of your local jurisdiction and the eligible regions in which access is permitted.
Understanding what falls inside and outside this policy helps you know exactly where our obligations begin and end. Third-party services linked from pq345 operate under their own terms, and we do not control how they handle your data.
This policy covers all data collected when you log in, update your profile or interact with your account dashboard on pq345. The login process, session data and device identifiers used to verify your access all fall within this policy's scope.
Payment-related data — including wallet identifiers linked to bKash, Nagad or Rocket transfers — is covered here. We record transaction references to maintain your account history and handle support queries about deposits or withdrawals.
Browsing behaviour on pq345, including which sections you visit and how long you remain on a page, may be collected using cookies or similar tools. This data is used only to improve navigation and is not sold to advertisers.
Links or embedded tools from external providers — including game studios, payment processors and analytics services — are governed by those providers' own privacy policies. We are not responsible for data practices on any site or service we do not operate.
Your account on pq345 gives you a clear set of actions you can take regarding the data we hold about you. You can request to review the personal information stored against your account at any time by contacting our support team through the route shown on the Contact page. If any detail — such as your registered contact number or wallet reference — is inaccurate, you can ask us to correct it and we will do so once your identity is confirmed through the account verification process. You also have the right to ask what categories of data we hold and how long we keep them. Where the law of your eligible region permits, you may request deletion of personal data that is no longer required for account operation or legal record-keeping. We aim to respond to all data queries within a reasonable period; the exact timeframe depends on the nature of the request and your jurisdiction.
Contact support to request a summary of the personal data held against your pq345 account. We will confirm your identity before releasing any information.
If your registered details — contact number, wallet reference or name — are wrong, raise a correction request through the support route. We update records once verification is complete.
You can ask which categories of data we hold, the purpose for which each category is kept and the retention period that applies. We will answer in writing via the support channel.
Where your local law and eligible region permit it, you may ask us to delete personal data no longer needed for account operation or obligatory record-keeping. We will confirm what can be removed and what must be retained.
If you have a question about this privacy policy, your data or how we handle your information, use the routes published on pq345. We do not publish support hours or response SLAs we cannot verify, so please follow the contact path shown in your signed-in account area for the most current route.
Open the chat widget visible on pq345 to raise a privacy or data query directly. Use this route for account-level questions about what data we hold.
Send a written request to the support email address listed on the Contact page of pq345. Written requests are useful when you need a formal record of your data query or correction request.
Log in to your account and open the Help section to find the current support routes and any published policy update notices. This section reflects the most up-to-date contact information available.
Keeping your information handled responsibly is a core part of how pq345 operates. Here are the specific areas that shape how your data moves through the platform.
We use cookies to keep your session active, remember your preferences and understand how pages are navigated. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features function on your device.
Your account credentials are stored in protected form. We do not log your full password. If you suspect unauthorised access, change your password immediately through the account settings page and contact support using the published route.
We keep your account data for as long as your account is active and for the further period required by applicable legal obligations in your jurisdiction. When those obligations are met, data that is no longer needed is removed from active records.
To request a correction, deletion or a copy of your data, contact support via the routes shown on pq345. Confirm your identity through the account verification step before any change is actioned.
These questions cover what we often hear from account holders about how their data is handled, what rights they hold and how to get in touch about a specific concern.
We collect your name, contact details and any wallet information you provide during registration — for example, a bKash or Nagad number linked to your account. We also collect device and session data when you log in. All of this is used only for account operation and support.
We do not sell or share your personal data with third parties for marketing. We may share data with payment processors like Nagad or Rocket only to complete a transaction you have initiated, and with service providers who help us operate the platform under strict data agreements.
Contact support through the live chat or email route published on pq345. State your request clearly and confirm your identity using the account verification step. We will tell you what can be corrected or removed and what must be kept for legal record-keeping reasons.
After account closure, we retain only the data we are legally required to keep under the applicable rules of your jurisdiction. Once those retention obligations are met, data that is no longer needed is removed. The exact period depends on your local law and eligible region.
Yes. Transaction reference data associated with bKash, Nagad and Rocket wallet activity is kept as part of your account record. This allows us to handle any withdrawal or deposit query accurately. We do not store full wallet credentials — only the reference needed to trace a specific transaction.
Change your password immediately through the account settings page. Then contact support via the chat or email route shown on pq345 and describe what you observed. We will review the access log associated with your account and advise on next steps.