Sports / App
These terms set out the rules that apply when you use pq345 — covering your account, your transactions, and the content you access. Access to our services depends on your local law and eligible region; please read these terms before using the site.
By creating and using a pq345 account, you confirm that you have read and accepted these terms in full. They apply to every action taken under your account — logging in, navigating the lobby, placing activity, and managing your wallet. Where your activity involves a local payment method such as bKash, Nagad, or Rocket, the transaction rules described here apply alongside any conditions set by the payment provider itself. These terms may be updated when we change how the platform operates. We will note any material change in the account notification area, and continued use after a change is published counts as acceptance. If any section of these terms is found unenforceable under the laws of your jurisdiction, the remaining sections continue to apply. Access to pq345 and the availability of specific features depends on your local law and the eligible regions we are able to serve at the time you log in. We do not represent that every feature shown on the site is available in every location. It is your responsibility to confirm that your use is permitted under the laws of your jurisdiction before proceeding.
These terms govern four distinct areas of your relationship with pq345. Understanding which area applies to your situation helps you find the right policy section quickly and direct any question to the right support route.
Covers login, session security, account creation and closure, and any suspension of access. Your account is personal and non-transferable. You are responsible for keeping your login details secure and for all activity carried out under your account.
Covers deposits and withdrawals processed through bKash, Nagad, Rocket, or any other payment method we list in your account wallet section. Payment provider terms apply alongside ours. We do not set or control the fees charged by your wallet provider.
Covers the game lobby, promotional notices, and editorial content published on pq345. Content is provided for informational and entertainment purposes subject to eligibility. We do not warrant that every game or feature is accessible in your region at all times.
Services provided by studios such as Microgaming, Habanero, CQ9, PlayStar, or JDB are governed partly by their own terms. We are not responsible for interruptions or changes made by any third-party service or payment network outside our direct control.
These terms are not one-way. You have practical options available to you at each stage of your account life. Your transaction history — including every bKash, Nagad, and Rocket movement linked to your account — is accessible from the wallet section once you are logged in. If any record appears incorrect, you can raise a correction request through the support route described below; we will review and respond based on the information held against your account. You can also update the contact details associated with your account by going to the account settings area. Changes take effect after the verification step shown on that screen. If you want to close your account entirely, the request option is in the same settings area; we will process it in line with the steps shown there. Any unresolved balance at the point of closure is handled according to the wallet rules set out in these terms. For any question about how a specific term applies to your situation, contact us directly — we do not expect you to interpret policy language without support.
Open the wallet section when logged in to see a full list of deposits and withdrawals, including the payment method used — bKash, Nagad, or Rocket — and the status of each transaction.
Head to account settings to update your registered contact details. Follow the verification step shown on screen. Changes are saved once verification is complete.
Contact our support team if a specific clause is unclear or you believe it has been applied incorrectly to your account. We review each request against the account record and the published terms.
The account closure option sits inside account settings. Submit the request there and we handle any remaining wallet balance according to the rules stated in the transactions section of these terms.
If you have a question about any part of these terms, or need to raise a concern about how they apply to your account, the routes below are the ones we monitor for policy-related queries. Choose the route that matches how quickly you need a response.
The live chat button is visible on pq345 when you are logged in. Use it for questions about a specific account action or transaction covered by these terms.
Send a written query to our support address listed in the contact section of the site. Include your account reference and the clause or section you are asking about so we can respond accurately.
The help centre, accessible from your logged-in dashboard, contains published answers to common terms questions covering account access, wallet rules, and eligibility conditions.
Transparency in how we manage your information and apply these terms is something we take seriously. Below are the four areas where our approach directly affects you as an account holder.
We hold account data — including your registered contact details and transaction records for bKash, Nagad, or Rocket payments — only for as long as your account is active or as required by applicable law. Retention periods are described in our privacy policy.
We use session cookies to keep you logged in and to remember your last position in the account area. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect account navigation.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact us through live chat immediately so we can place a temporary hold while we investigate.
To request an amendment to the data we hold, or to ask how a particular term was applied to your account, contact support with your account reference. We will respond with the information held on our side.
These questions come up regularly when account holders review the terms for the first time or after a change is published. If your question is not here, contact us through live chat or email.
Yes. These terms cover every transaction processed through your pq345 wallet, including deposits and withdrawals made via bKash, Nagad, and Rocket. Your payment provider's own conditions also apply alongside ours for those transactions.
The terms apply to your account, not your device. Whether you access pq345 from a mobile browser, a different phone, or a desktop, the same terms govern your activity. Session data may differ by device, but account obligations remain the same.
We publish a notice in your account notification area when a material change is made. Continuing to use pq345 after the change is posted counts as acceptance. We recommend reviewing your notifications each time you log in after receiving an alert.
Access to pq345 depends on your local law and the eligible regions we serve. If using the site would conflict with the laws in your jurisdiction, these terms do not override that restriction. It is your responsibility to confirm your use is permitted locally.
Open the wallet section in your account to review the transaction in question, then contact support through live chat or email with your account reference and transaction details. We will review the record and respond based on the information held on our side.
Game studios such as Microgaming, Habanero, CQ9, PlayStar, and JDB supply game content to the lobby under their own service agreements. These terms govern your account and wallet activity with pq345 directly; the studios are not parties to your account agreement.